Merci chère
vendeuse,
Je vous suis reconnaissante du professionnalisme dont vous faites preuve pour
satisfaire vos clients.
J'espère moi aussi queje serai livrée sous peu et dans de bonne
condition.
Je ne manquerai pas de vous tenir au courant.
Bonne journée !
I.B - 5 May 2009
Hello Glendon,
Thank you for your
email.
The only problem I
had was when it came to payment, I didn't really understand what was the better
option for myself. I didn't have a paypal a/c so thought google payment
would allow me to just pay via debit card. Unfortunatly google payment
didn't load and seemed to freeze my pc, so the only option I had was to switch
off my pc. Luckily my husband said that I could just use the pay now
option on paypal, so I redid the order and hopefully you have got my
order for 50 clear shoe boxes.
Your site is good
and the products seem good, but I found the payment very frustrating. I
just wanted a pay now option butI found it hard to see how to do
this. I didn't want to give up though as my shoes need those boxes!
Hope this helps!
Bev - 4
May 2009
Thank you for your
email.
I visited your website through google searching and was very interested in
making a purchase of the great over door shoe storage, just what I have need
and appears to be unique to you!
I did not continue to checkout as I am not registered with the Google checkout
or Paypal facilities, I was hoping to pay with creditcard as I do with most of
my online shopping. There certainly was no other problem with the website and I
was facinated by the shoe wheel!!!
It is very good to hear from you and to have the oportunityto feedback.
When I able to dedicate the time to Google Checkout and register then no doubt
you shall receive my order.
Kind Regards,
Louisa - 4 May 2009
Our reply:
Good
Morning Louisa,
Thank
you for taking the time to respond it is much appreciated.
You
can actually checkout using PayPal without the necessity to open an account
(although that isn’t immediately obvious I have to say!). We've also just today implemented a simple credit card checkout which bypasses paypal or google checkout altogether.
Once
again thank you and if there is anything I can do to help please let me know.
All
the Best,
Glendon
Catherine,
I
received my first order of the clear handbag boxes and have to say they are
fantastic. I have emailed your website to all my girlfriends because most
people don’t even know that there are such a thing as a handbag box!
Kind
regards,
Jo -27 April 2009
I took receipt of
my order this afternoon, and I wanted to let you know how delighted I am.
The boxes are just
right, all of my shoes fit in comfortably and I can get 3 boxes on top of each
other on the shelves in my clothes cupboard and still get the door closed !
There was only 4
days from ordering to receipt, very quick.
Jane - 25 April 2009
Morning Catherine
Just to inform you
that my order has arrived.
If only other
companies could be so efficient.
Many thanks
Jason - 22 April 2009
Dear Catherine,
Thank you for your information and I can confirm that the product has been
delivered to my home today. I am pleased with your efficient follow up and have no comments about
any improvement.
Thanks,
Renate - 17 April 2009
I received the Schuhrad and i love it :-)
thank you very much
the best wishes from Germany
Sandra - 16 April 2009
Order received very quickly. Ace shoeboxes!! I will be ordering
some more when I have been on holiday. Thankyou.
Anne - 15 April 2009
I am pleased to say that my order arrived safely this
morning and I am very pleased with my boxes, I have put them together and
am now looking for the shoes to put in them !! Regards
June -15 April 2009
Dear Catherine
I ordered 3 x 2-tier extendable racks. I received a parcel from you
on Saturday but it contained only 2 racks. In view of this, please refund
methe difference between what I have paid for and what I have received.
Many thanks
Marianne
Our
reply
Dear Marianne,
We will of course credit your account with £11.09 as requested and as a
gesture of our apology will arrange for the 3rd rack to be sent to
you tomorrow.
Best Regards,
Glendon
Received
shoe boxes today. Absolutely great. Many thanks indeed. My sister
will be placing an order.
Jenny -13
April 2009
Hi
Catherine,
I
just wanted to let you know that the delivery arrived this week and I'm happy
with my new storage solution! I have since recommended on your company.
Anna - 5 April 2009
Will let you know when its received!
Good website and some useful things to purchase.
Thanks
Jackie - 3
April 2009
Dear
Sir or Madam,
Just
to let you know that my shoe boxes arrived very quickly after I placed my order
with you last week. The boxes are a fantastic design and perfect in the bottom
of my wardrobe - much better than bulky shoe racks ! I would recommend
them to anyone!
Thanks
very much.
Regards,
Fiona -1 April 2009
Hi Catherine
Many thanks for all
you’re help yesterday. I have received the shoe box today and it is fabulous.
Best wishes
Maria-Anna - 27
March 2009
HAVE
JUST RECEIVED MY CLEAR SHOE BOXES AND I AM VERY PLEASED WITH THEM. I LOVE THE
WAY THEY CLICK TOGETHER. EACH BOX CAN TAKE 2 PAIRS OF BALLET PUMP TYPE OF
FOOTWEAR.
WHAT
A GOOD PRODUCT.
REGARDS
FROM
GLORIA - 21
March 2009
Thank
you Cathering. Looking forward to receiving them. I have just convinced my
sister and her friends in Paris
to buy your products also. You should have got their orders in by now.
Thank
you again.Cheers.
Karina - 11
March 2009
Dear Catherine, Thank you for your reply regarding the little
feet! Thank you too for sending them on to me, much appreciated.
I must say that the shoe boxes are very good, I have 10 of
them myself and everyone that I have given shoe boxes to have been delighted
with them. An excellent product and good value for money.
Kind regards,
Andrew - 10 March 2009
Dear Catherine,
Thanks for the prompt shipping of
my order. my wife is delighted with the shoe wheel and our daughters may be
ordering soon!!
Best wishes,
Michael - 1 March 2009
Catherine,
Thanks for the
new lot of drawers, all fine and currently filled with shoes. Thanks for
a great service, definitely use again and recommend.
Regards
Louise - 25 Feb 2009
My order has arrived today. Many thanks for your kind
attention. My daughter will have great fun neatly storing her shoes and I
will be extremely pleased when her bedroom is much tidier.
Christine - 23 Feb 2009
Hi
CatherineMany thanks for the prompt delivery of the shoe boxes.
Just a note to say that my shoe boxes are great. Excellent quality and so simply to build up. I now have some organisation in my wardrobe and it’s great to be able to see each pair of shoes at a glance. Unfortunately I’ve already run out so have now placed my second order. Can you please make some boxes to house my handbags/clutch bags, it would be great to get them into some kind or order as well. There are others out there on the market but it would be great to have boxes that match.
As previously mentioned I have already placed a further order and see from your website that you offer next day delivery. Could you please let me know what your charge is for this and then I can consider it for future purchases – I am really impatient and can’t wait for them to arrive.
Maxine from Castleford
Hi Catherine
Thanks for the super fast delivery of my order - the boxes are absolutely fab - I am so impressed with how well they work and how good they look - though my husband was not overly impressed with spending his Christmas eve assembling the boxes (I kept hearing mutterings of krypton factor and working through his holidays...!)
Thanks again, Karen Good product and good service too.
Many thanks
Ruth
Dear Catherine,
I received my order yesterday, thank you. Not used the heel angels yet so can't comment on the product, however I am impressed with your service, very prompt plus personal and friendly. Assuming I think as highly of the product when I come to use it, I will recommend you to friends.
Regards
Gayle
Hey there,
thanks for the prompt response to dealing with this matter, my shoes and I look forward to receiving the parcel
Emma
Thanks so much for such a speedy response - what great customer service!I will be in touch to order my boot boxes soon.
Best Regards
Lorraine
Thank you,that's brilliant.
Sian
Thanks for the email Catherine. Just to let you know that my order arrived safely on Friday. The boxes are great. Thanks for the first class service.
Kind regards,
Alison
First of all I wolud like to say a big thank you for your immediate response and ensuring my order was resent promptly which meant I had it in time for Christmas.
I would further like to state the product I have received is excellent. Alongside receiving a product that I am so pleased with and the customer service provided by yourself I will ensuring family & friends are aware of your site to order their products. No doubt I will be ordering more products too!
Once again thank you.
Miss Sandhu Goods received today, thank you for such an excellent service,
Regards
Edward
Dear Catherine,
Thank you very much for that Catherine, I've subsequently received an e-mail from Amazon to say they've credited my card by £7.
I see, on your web site, you say "although we are small now we're not planning to stay that way" - if the way in which you have resolved my query is anything to go by, it certainly won't be too long before you do replace the word "small" with "medium".
I wish you all the very best in your endeavours, business-wise, and wish you all, at tszuji, the very best for Christmas and the New Year. (I'm going now, for the first time ever, to complete feedback on your company on Amazon's site!)
Again, my thanks, it is very much appreciated.
Regards,
Jayne
Hi Catherine,
Sorry I meant to e-mail this morning the boxes arrived yesterday afternoon they were there when I returned from work.
I am so Impressed with them I am going back onto your sight today to order more.
Imp not in any rush for them so don't worry about the longer delivery times for them.
Thank so much for your help in tracing them for me.
Have a good weekend.
Jan.
Hello.
No problem. I'll give you a call in a minute. The ordrer was for the clear shoe boxes with a drawer by the way.
I must say I don't hink I have ever had such a dedicated and helpful response from an online retailer.
I am very impressed with your customer service.
Alex
I am very pleased with my shoe boxes. They looked so good in BEST magazine that I reponded to the promotion but there was no clear promotion code to enable 10% as offered in the Snip& Save Offer made by Best. I used Best1 & Best 10 as these were what other advertiseres were using.But no luck so I went ahead and ordered anyway as I really wanted them. If I order another set which I think I will can you give me the code?
Thanks for a great idea in boxes as the bottom of my wardrobe looks so much better,
Lynne
Hi Catherine
I'm sorry it's taken me so long to reply, but I wanted to make sure I tested the product properly before replying. I received the foot petals the day after your mail, so delivery time was very good. I wore them today, and was quite shocked really. I have never been one for wearing stiletto shoes, and never before imagined that they could be this comfortable. These foot petals stopped my feet from sliding forward (I used to get unbearable toe crunch) and they were nice and soft all day long, so I didn't feel like I just had to get them off when I got home. I have already told everyone at work about them, and am going to tell all my friends and family. I think I will gradually be getting a pair for all my shoes (even the ones with little heels) and the sandals, because I CAN!
Thank you so much for this wonderful product.
Kind regards
Danille
Actually I really like your shoe drawers (which you can just pull open, rather than having to undo).
I was'nt keen on having loads of plastic in my wardrobe, but I have to say they look pretty good! So good that I have just ordered some in the boot size. However, I do think that it would be great if you had the Boot size available in 'drawer' format too!
Caroline
Dear Catherine,
My goods arrived by post this morning as requested. I am delighted with them.
Many thanks for your accurate swift service.
Janet
Hi Catherine
Thank you very much for your response, I don't think it took long
at all, in fact I thought it was very prompt. Although your website is very new, I think it looks great,
and I will definitely be purchasing some killer kushionz soon, and perhaps some other stuff.
Thanks again for your help
Kind regards
Danille
Hello Catherine
I like your website – the colours, design, easy to follow ordering process and also the explanation on the boxes. Great work!
You say, 2 working days for arrival of my boxes. I hope so as I’m on holiday from 11am on the 16th and
I’d hate for the boxes to have to go back. In the event of this happening, what’s your delivery policy? Is the
order held in the post offer or courier office locally?
Many thanks
Penny
Dear Catherine,
Look forward to receiving the feet for the drawers.
Regards.
Lynda
I liked the look of the drawer design so I thought I would try 10 to start with. Having received my order the
following day I am now ready to order some more.
Pauline of North Warwickshire
I am extremely happy with the communication, speedy delivery, fabulous styling & the quality of all of the
many many shoe & boot boxes I've ordered so far!! I will definitely be recommending Tszuji to all of my friends
& family, especially those budding Anthea Turner/Imelda Marcos' out there! Just one request please.....can you
make one more size, that's especially for my handbags too ~ that'd be GREAT!
Shelley, Bristol
Very pleased with the shoeboxes. I have now been able to reclaim my wardrobe.
Penny from Cardiff
Having tried and been disappointed with alternatives on the market I have now found a product that is both functional and aesthetically pleasing.
Samantha from Colchester
Finally I have found somebody to supply clear shoeboxes competitively priced for men.
Carl, Morecambe
I have been more than happy with your shoeboxes, however, I do believe you should offer a discount for purchases of over 50 or more.
Janet of Sutton Coldfield
Trendy packaging made it an ideal little gift for my sexy wife
Vinnie of Guernsey
Your boot boxes are just what I have been looking for - thank you.
Debbie of Birmingham